The website contains hyperlinks to external resources, hosted and operated by third parties. These parties have their own privacy policies, including cookies, and we urge you to review them carefully. We do not accept any responsibility or liability for the handling of your personal information when visiting these external resources; your use of those third party resources and/or websites is your own responsibility.
Personal Information Collected
Whenever you register for our members-only services, for example to access certain downloads, we may ask personal information about you. This can consist of such information as your name, e-mail, website address, gender, etc. By entering the information in the fields requested you enable Osmond & Osmond to provide you with the services you select.
We record your IP address as part of the unconditional logging our web server software does whenever anybody accesses our site. The collected IP addresses remain on record for at least a year, but they will be not shared with third parties. Exception to this rule is sharing information with authorities in the case of a suspected or proven breach of our site or other proven misuse of our services.
We record your IP address, HTTP Referer information, username (if applicable), date & time as well as the selected item whenever you are downloading anything from our "Resources" page. This information is strictly confidential and will not be shared with any third party unless a. we are requested to do so by law or b. it is deemed of absolute necessity in order to protect our business (e.g. as a proof of service consumption in the case of a PayPal dispute). We will not sell, lease or in any other way allow any third party to have access to the raw, redacted or aggregated forms of this information, as per the next section of this document.
Use of Collected Information
Osmond & Osmond will NOT sell, rent or otherwise willingly transmit the recorded personal information to any third party. Your privacy is important to us and we will not even offer aggregate information resulting from personal information processing to any party outside Osmond & Osmond. We only use the recorded personal information for:
- service administration purposes, e.g. sending you password reminders, registration confirmations, billing subscription services etc.;
- to contact you regarding new content added on our website, e.g. new "Resources", if you have opted in for this sort of communication;
- to personalise your experience, through the storage of your preferences in cookies and/or our site's database;
- analyse the use of our website and improve its usability;
- IP addresses may be used to identify the location of users, the number of visits from different cities / territories / countries or filter and block inappropriate use.
- dispute chargeback requests
If Osmond & Osmond wishes to use the recorded personal information for other uses, it will notify you beforehand so that you have the chance to opt-out from these new uses.
Request your Private Data / Data deletion request
When we Contact you
We only contact you if you have explicitly opted-in for such communication through the use of our services. For example:
- We may contact you if a new resource was added to a "Practice Area" you have indicated you are interested in.
Osmond & Osmond does not currently operate a newsletter, or any other form of mass email facility.
If in the future such systems are put in place by Osmond & Osmond these forms of contact will be conducted by automated software running on our server. You will always have the chance to opt-out from such communication. Osmond & Osmond will never send unsolicited email messages ("spam") or allow third parties access to our users and contacts database.
We may also directly contact you - manually sending out emails, as opposed to automatic email sending outlined above - under special circumstances such as:
- Suspecting that your account is compromised by an unauthorised third party
- Before, during or after server-related incidents which may seriously hamper your ability to use our services
- In case you have crossed the line of fair use of our services
- If you have so asked us with an email, personal message, instant message, Twitter message or any other form of personal or electronic contact.
Contact for Marketing Purposes
We do not send unsolicited email messages for marketing purposes. Subscription to any newsletter follows the industry standard rules for opt-in newsletters. This means that you have to confirm your subscription, making sure that no third party can subscribe you against your will, and that you can opt-out of the newsletter at any time.
Information Sharing with Third Parties
Information collected by Osmond & Osmond will not be shared with any third parties. Not in their raw form, not in a processed or aggregate form. We do not share personal information with third parties except as stated in the "Use of Collected Information" above.
Important note: Please review the section on cookies, as we employ third-party service/content providers. These providers collect their own set of personal information, governed by their own privacy statements.
Exceptions to this rule will be clearly stated and will only be part of a special offer campaign. For instance, we may launch a campaign offering subscriptions to third party services for free or with a discount. If we are to collect and share your personal information you will be informed before opting in to that campaign.
It is unlikely that any minor will be using Osmond & Osmond's services, other than in exceptional cirecumstances. If you are considered a minor in your jurisdiction (for example, people under 18 years of age in the United Kingdom) you must get your parent's/guardian's permission before submitting any content or personal information to Osmond & Osmond. If you or your parent/guardian believes beyond doubt that such information has been submitted in violation of the above term, you may submit to us relevant proof so that we can remove the offending information from our website and records.
Duration of Personal Information Retainment
Notwithstanding any aforementioned cases of explicit information removal, your personal information may be stored in our servers for an indefinite period of time, no less than the duration of your account's existence or 1 calendar year, whichever is more.
What is a cookie?
A cookie is a brief amount of data, usually containing a unique identifier, sent to your browser software from a website and recorded on your computer's permanent storage. Each website may set one or several such cookies on your computer, but your browser will only allow a website to access the cookie(s) it has set and deny access to other websites' cookies.
Cookies record information about your preferences and allow us to customise your experience. They are also used for handling user authentication in the members-only areas of a website. Users have the option to be forewarned before accepting a cookie, review cookies already stored on their computer's permanent storage and even delete them if so required. These options are given to you by your web browser software. Each web browser handles these features in a different way, so you have to consult your web browser's help / user guide / manual to learn more about this.
How are cookies used by Osmond & Osmond?
Osmond & Osmond employs the services of third-party services and content providers. Most notably we use Google Analytics to track website usage. Each of these services sets its own cookies. Osmond & Osmond doesn't have direct access to those cookies and the use of those third-part cookies is governed solely by the respective service/content provider's Privacy Statement. For more information you may consult the following resources:
Intellectual Property Rights
Copyright and other intellectual, industrial and/or proprietary rights the Osmond & Osmond Site and any of its services, software and content, and to any whole or partial copies that you make are owned by Osmond & Osmond or its licensors, unless otherwise specified.
- You may print or download to a local hard disk extracts for your personal and non-commercial use only.
You agree not to modify, adapt, translate, reverse engineer, decompile, disassemble, or otherwise attempt to reveal the inner workings or modify the functionality of the Osmond & Osmond Site and any of its services, software and content. Osmond & Osmond is willing to provide you the necessary information to be able to perform tasks regarding compatible programming at reasonable terms. You agree not to remove any label indicating that the Osmond & Osmond Site and any of its services, software and content is the subject of copyright and other intellectual, industrial or proprietary rights of Osmond & Osmond and/or third parties.
We do not claim any ownership in the intellectual property rights of others. All product, brand, or company names not belonging to Osmond and Osmond are the intellectual property of their respective owners.